FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us at hello@thebeadproject.com
How long has your company been making these products?
Some of our designs are as old as our non-profit, since 2013. Other designs have been the product of our annual Fall collection drops and have stayed on due to high sell-through.
What is your lead time?
3-7 business days
What is your return policy?
The Bead Project will happily accept returns of undamaged goods for any reason. Simply reach out to our team at hello@thebeadproject.com within 30 days of receiving your order to process an exchange or return and to get your return label. Products must be unused and in original packaging, if applicable. A refund will be issued to the original form of payment upon receipt of the undamaged goods within 3-5 business days.
If you have more questions, please do not hesitate to reach out to our team at hello@thebeadproject.com